Our 3 Easy Steps
- 1.) Identify your style of eyeglasses in the Eyeglass Repair USA shopping cart.
- 2.) Describe your eyeglass brand and the location of each repair…go all the way through to checkout (where you’ll print out your checkout form).
- 3.) Ship your eyeglasses to us in a sturdy, insured box (the checkout form goes in the box).
- Your eyeglasses arrive. We examine them and verify your order. If there is a problem or question we will contact you.
- We repair your eyeglasses within 2 business days from when they arrive.
- We return your eyeglasses by Priority Mail or Priority Mail Express (as ordered).
From a Customer…
“This is just a short note to express my satisfaction with your service. From the Boston area I priority mailed my broken Titanium frame glasses on the 10th and received them back fixed 7 days later.
The laser welding is unnoticeable and looks stronger than the original weld. I now have my backup glasses in working condition at a tenth of the cost of replacing them.”
– Jim, Boston, MA
It’s Fast and Easy
If you’d like help by phone, then call us at 855-726-2020. Or:
- When you call, please leave a message with your phone number and we’ll return your call (visit our contact us page for our phone number).
- We’ll work with you to identify your style of eyeglasses and fill in the form that describes which repairs are needed.
- Then you’ll ship your eyeglasses to us in a sturdy, insured box (enclose the form in the box).
We’ve performed several thousand repairs since 2002 (when we started our business). We expect that you’ll be more than satisfied when your broken eyeglasses return home looking like new. We treat your glasses with the same care and skill as a cherished piece of jewelry. Your eyeglass repair is guaranteed for 90 days. If the repair should break within that time, simply return the eyeglasses to us and we’ll repair the frame again at no charge to you (except the cost of shipping). Alternatively we’ll refund your original repair fee.
How long will it take?
Your eyeglasses will arrive at our shop in 1-5 days via Priority Mail. Following are estimated shipping times for Priority Mail to our location provided by the United States Postal Service.
- North East: 2-4 days
- South East: 2-4 days
- Southwest: 1-3 days
- Midwest: 1-3 days
- West: 1-2 days
- Alaska: 2-4 days
- Hawaii: 2-4 days
Once your eyeglasses arrive at our shop, we repair them in 1-2 business days. The return shipment takes from 1-4 days (see shipping times above).