Repair Your Eyeglasses in Just 3 Easy Steps

Your eyeglasses arrive. We examine them and verify your order. If there is a problem or question we will contact you.

We complete your eyeglass repair usually within 1-3 business days from when they arrive.

We return your eyeglasses by First Class (free) or Priority Mail or Priority Mail Express (as ordered).

We’ve performed several thousand repairs since 2002 (when we started our business). We expect that you’ll be more than satisfied when your broken eyeglasses return home looking like new. We treat your glasses with the same care and skill as a cherished piece of jewelry. Your eyeglass repair is guaranteed for 90 days.

If the repair should break within that time, simply return the eyeglasses to us and we’ll repair the frame again at no charge to you (except the cost of shipping). Alternatively, we’ll refund your original repair fee.

Eyeglasses will arrive at our shop in 1-5 days via Priority Mail. Following are estimated shipping times for Priority Mail to our location provided by the United States Postal Service.

• North East: 2-4 days
• South East: 2-4 days
• Southwest: 1-3 days
• Midwest: 1-3 days
• West: 1-2 days
• Alaska: 2-4 days
• Hawaii: 2-4 days

Once your eyeglasses arrive at our shop, we repair them in 1-2 business days. The return shipment takes from 1-4 days (see shipping times above).